And for several of our products, we have helpful video installation tutorials that can help answer questions that written instructions along can not provide. It's important to note that written instuctions can't always be provided for every model of fireplace, but we make every effort to provide OEM or our own instructions for your benefit. You can also visit our helpful document center, where you can find installation manuals and videos related to this product. We're available by phone at 26 to answer any installation questions you may have. Most kits are pre-wired for easy installation, but always consult with a professional if you experience problems during the installation. Installation NotesĬontractor installation instructions are provided with the the kit. If you're fireplace or model isn't listed, please contact us directly for additional installation support. Or use the "Find Your Blower" tool located at the top of this page. Please consult the Compatibility section under Product Details in the Description tab. See below for additional information related to our products, their benefits and where they made. Simply call us at 26 or 26 to make a claim with one our helpful associates or log into your account and request a return. You pay no excess, less applicable return shippng fees, if you need to make a claim. No excess is payable upon a warranty claim When we say we cover everything, we cover everything! Accessories like thermostats, rheostat variable speed controls, and power plugs are all covered under under our comprehensive 1 year warranty. We cover all parts and labor associated with the repair or replacement, we have incredibly fast turn around, and quite honestly the best customer service you'll find in the industry. Our warranty is a 1 year piece of mind that you're purchasing the most recognized aftermarket blower or fan kit available. Please consult our product warranty page for additional warranty details. ![]() We believe you should feel safe when making a purchase from, which is why we offer a full 1 year warranty on all aftermarket blowers, fan kits and replacement parts. We can also be reached directly by phone at 26 or through email by contacting us directly. Please consult our shipping & returns terms for all questions related to shipping, returns, exchanges, refunds and warranty claims. Tracking information is provided and is readily available via your order history. Please note that we do not control courier delivery times, but all packages are sent expedited with one or more of the leading US based couriers (USPS, UPS, FedEx, etc). In many cases, orders are shipped same day. We know that you want your purchase quickly, so we take every reasonable measure to ensure all orders are shipped within 1 - 2 business days from the date of purchase.
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